We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your timeless pieces begin their journey promptly. Our fulfillment team meticulously inspects each item to guarantee it meets our quality standards before packaging. Whether you've selected a statement piece or a minimalist design, we prioritize secure packaging to protect your purchase during transit.

Processing typically concludes within 48 hours of order placement, excluding weekends and holidays. Delivery durations vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Please note that unforeseen circumstances such as weather disruptions or customs inspections may occasionally extend these estimates. During peak seasons, we recommend placing orders earlier to account for potential carrier delays.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more

These rates reflect our partnership with reliable global carriers to balance affordability and service quality. For time-sensitive deliveries, please contact our customer support for expedited shipping alternatives.

Currently, we serve customers across North America, Europe, and select Asian countries. Some remote locations, including certain islands and territories, may incur additional delivery charges or extended transit times. Unfortunately, we cannot ship to embargoed countries or regions with trade restrictions. During checkout, our system will automatically verify your address eligibility. Should your location require special arrangements, our support team is available to discuss alternative solutions.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows you to monitor your package's progress through our partnered logistics providers' online portals. For consolidated orders with multiple items, tracking information may update in phases. If you haven't received tracking details within three business days of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.

While we strive for seamless deliveries, occasional delays may occur due to factors beyond our control. If your tracking information hasn't updated for over seven business days or shows unexpected delays, please first consult the carrier's website for potential service alerts. For packages marked as delivered but not received, we recommend checking with neighbors or your local post office. In cases of genuine loss or excessive delay (beyond 30 days for international shipments), contact our support team at [email protected] with your order details. We'll initiate a thorough investigation and work toward a satisfactory resolution, which may include reshipment or refund options.

International customers should be aware that cross-border shipments may be subject to customs clearance procedures and associated fees. These charges, determined by your local authorities based on product value and category, are the recipient's responsibility. We accurately declare all package contents and values to comply with international shipping regulations. To avoid unexpected costs, we recommend researching your country's import policies before ordering. Please note that customs processing times can vary significantly and may add to the overall delivery duration. Unfortunately, we cannot reimburse customs fees or intervene in clearance processes once shipments have departed our facilities.